Shipping and Delivey
Order Processing
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. Custom-made dioramas may take between 10 to 20 business days depending on complexity. You will receive a notification with tracking details once your order has shipped.
Please note: Processing times are separate from shipping transit times. Shipping delays may occur during high-demand periods or due to courier-related issues beyond our control.
Domestic Shipping Rates and Estimates
Shipping charges are calculated at checkout based on your location, order weight, and package dimensions. We currently offer delivery only within Bangalore.
Due to the large size and heavy weight of our handcrafted dioramas, delivery charges are higher than standard retail parcels.
| Shipping Option | Estimated Delivery Time | Price Range |
|---|---|---|
| Standard Delivery | 3 to 7 business days | ₹250 – ₹600 |
| Express Delivery | 1 to 3 business days | ₹600 – ₹1,200 |
Free Shipping: Available on prepaid orders above ₹10,000 within Bangalore.
Local Delivery (Bangalore only)
Free local delivery is available for orders over ₹5,000 within selected Bangalore pin codes. For orders under ₹5,000, a flat delivery fee of ₹200 applies.
Deliveries are made between 11 AM and 7 PM, Monday through Saturday. You will receive a WhatsApp notification on the day of delivery.
In-store Pickup
Store pickup is available by scheduled appointment only from our studio location in Bangalore. After placing your order and selecting the pickup option at checkout, our team will contact you to arrange a convenient pickup date and time.
Pickup Address: 📍 216, 16th main, 19th cross HSR Layout, sector 3, Bangalore 560102, Karnataka
International Shipping
Currently, we do not offer international shipping. This may change in the future — please subscribe to our newsletter or follow us on Instagram for updates.
Duties and Taxes
For future international shipping, please note: import duties and taxes (including VAT) are not included and will be the buyer's responsibility.
Shipping Questions?
For shipping-related inquiries, contact us at:
📍 216, 16th main, 19th cross HSR Layout, sector 3, Bangalore 560102, Karnataka